Get Preset Names

[enyawg]

Currently when I run "Get Preset Names" directly from my PBC/6X it freezes and does not run.
I am using these devices:
- RJM PBC/6X
- RJM Smart Multibox
- Fractal Audio Systems Axe-Fx III

Connections:
1. Connect MIDI Out of PBC/6X to Input 1 of the Smart Multibox
2. Connect MIDI Out of Axe-Fx III to Input 2 of the Smart Multibox
3. Connect MIDI In of Axe-Fx III to Output 1 of the Smart Multibox

What Mode should I set on the Smart Multibox, Merge/ Thru or Python Script?
What Sysex ID should I set in the Smart Multibox?
Should the Sysex ID of the Smart Multibox match that of the PBC/6X?

Is there any documentation or tutorials for this exact setup?

 

[Mario]

In this scenario, I think you would need to use Script Mode.

Try the attached script to see if I got it right.

 

[enyawg]

Hi Mario,
Thanks for the script... unfortunately I am still not getting the Axe-FX III Preset Names, Scenes or Effect block states. The "Get Preset Names" process is completing the progress bar now however... which is progress so to speak!
Hopefully you can test it on the actual gear or I can send you my rjs?

 

[Mario]

I don't have an Axe with me currently, but please confirm you've gone through the PBC6X manual's section for using it with an AxeIII, very carefully, without skipping any step. If you have, then please provide a copy of your settings file.

Also, let me know if you have a Mac or PC?

 

[enyawg]

Hi Mario,

I cannot seem to find any reference to "Get Preset Names" in the PBC6X Manual-4.3.pdf. Is this the latest?
Their are some Axe-Fx references but very scetchy.

My important settings in all three devices currently are:

RJM PBC/6X
- Devices Tab
MIDI Channel: 1 (in device tab slot 1)
MIDI Port: MIDI Out
PC Offset: 0
Max PC: 127
Bank Type: MSB
Flat Numbering: On
# of Presets: 512
Send PCS: On
Ignore Incoming PC: On
Send redundant PCs: Off
Ignore Incoming CC: Off
Send CCs on preset change: Off
Direct Send CCs/PCs: ON
Poll State: ON
Sync Names: ON

- Global Tab - main/ important Settings
Max Button Page: 3
Show Scene Names: On
Show Preset Number: On
Sysex # 5

- MIDI Tab - main/ important setting
MIDi Rx Ch: NONE
MIDI Bidir: On

- RJM Smart Multibox
As you confirmed I should use Python Script mode. But not sure if your recent script you provided is the culprit
Sysex # 5

- Fractal Audio Systems Axe-Fx III
Setup Menu> MIDI/ Remote
MIDI Channel: 1
Send Realtime Sysex: On
Program Change: On

As the "Get Preset Names" procedure progress bar does complete it appears that the Axe-Fx III is in some sort of read-only state and is not allowing the Names, Scenes & Effects to come across to the PBC/6X? It is Firmware 32P6... the latest.

Also could it in fact have something to do with the PBC/6X? Would I have a better chance of completing the "Get Preset Names" from my Axe-FX III if I was to use the PBC/10X and bypass the Smart Multibox altogether?

Attached is my vanilla RJM file called AxeFxIII-2.rjs.

Foot Note:
I know some are dated, but I have also been scouring through these reference videos from Ron but can't seem to solve this issue:

Reference Articles:
1. How does the Mastermind GT/LT/PBC communicate with the Fractal Audio Axe-Fx III?
Modified on: Tue, Sep 11, 2018 at 4:47 PM

Mastermind GT/LT/PBC and Fractal Audio Axe-Fx III

NOTE: This article contains technical details on how the Mastermind and Axe-Fx III communicate. If you're looking for instructions on how to set up a Mastermind with an Axe-Fx III, the best place to start is your product manual. Axe-Fx III su...

rjmmusic.freshdesk.com

2. Using a Mastermind LT MIDI Foot Controller to control an Axe-Fx II

3. Mastermind GT / Axe-Fx III video #2
Aug 28, 2018
This video shows how a Mastermind GT MIDI controller can be used to control a Fractal Audio Axe-Fx. Shows the new features in 4.1beta2 firmware on the Mastermind GT.

Other Information:
About My Computer:
Laptop: Mac BookPro 15” 2022 Model
MacOS: Sequoia 15.7.9
Processor: 2.4 GHz 8-Core Intel Core i9
Memory: 64 GB 2667 MHz DDR4
Graphics: Intel UHD Graphics 630 1536 MB


4. MIDI Settings
"You should not set MIDI Receive Channel to be the same channel as one of your other MIDI devices. This includes devices with bidirectional MIDI communication such as the Axe-Fx and Kemper Profiler. When using these devices, you don't need MIDI Receive Channel to be set to anything other than None."

MIDI Tab | RJM Music Technology Documentation

Note: The MIDI Tab is only available on the Mastermind LT/PBC editor. On the Mastermind GT, the MIDI...

docs.rjmmusic.com

Other Information:
About My Computer:
Laptop: Mac BookPro 15” 2022 Model
MacOS: Sequoia 15.7.9
Processor: 2.4 GHz 8-Core Intel Core i9
Memory: 64 GB 2667 MHz DDR4
Graphics: Intel UHD Graphics 630 1536 MB

 

[Mario]

In your PBC6X MIDI Settings, I see you have Merge turned on for both MIDI IN and MIDI OUT. I believe those should not be enabled. Everything else seems to be right.

The available PBC6X manual is the latest. We have this document for the GT which describes the process for setting up the Axe-FXIII. Have a look for some additional/reference info, etc.

 

[enyawg]

Thanks Mario,
Great that might be the key.
Let me have a look at the doco over a coke and a sandwich... I'll let you know how I get on.
Cheers,
Wayne

 

[enyawg]

Hi Mario,

Merge is now turned OFF for both MIDI IN and MIDI OUT on the PBC/6X as. you clarified. I read your provided doco "Setup With A Fractal Audio Axe-Fx III".
Still not working... Do you have customers using PBC/6X & Axe-Fx III that use the "Get Preset Names". It just doesn't seem to work.

One thing I have noticed if Get Scenes is ON then the Progress bar does not start. If OFF then progress bar completes but still no Preset/ Scenes updating. Furthermore Get Scenes &/or Creates Songs must be off for the "Get Preset Names" process to complete... but still not retrieving Preset names from the Axe-Fx III.

I want to play live with this rig but simple can't.

Cheers,
Wayne

 

[enyawg]

Now after a "Get Preset Names" process and a power up, my PBC/6X is frozen on the initialise screen "Mastermind PBC 5.4.0". I tried the Power up when holding button 1 & 3 and reinstalling the 5.4.0 firmware via the Mastermind Editor but still frozen. I then Unplugged all devices, loops, USB, MIDI etc. and still same frozen state. I tried holding down the function button while powering up and also I tried holding button 2 & 5 while powering up. I also tried a different power supply. I also tried creating a vanilla rjs file and writing settings to device... none of these fixed the frozen initialise screen issue. Is there an internal chip reset or something?

At the end of the Firmware update after the numbers progress a message flashes quickly on screen which I can't read. Then resumes frozen on the startup screen again.

Wow having a bad week here. I might buy a Bassman head and plug direct lol.

 

[Mario]

Locked and moved to a support ticket — will unlock and update when resolved.